Privacy Policy
RHG Solutions LLC ("RHG," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you contact us, call our line, submit a funding inquiry, or use our Meta ad-spend protection service through rhgsolutionsllc.com or (724) 235-8473.
Who we are
RHG Solutions LLC is a business funding broker based in Darlington, Pennsylvania. We help US businesses explore funding options by connecting them with third-party lenders. We are not a lender and do not make lending decisions. We also provide a Meta ad-spend protection service, an advertising optimization service for businesses running campaigns on Meta platforms.
Information we collect
- Contact information you provide — name, phone number, email, and mobile number (if you request a text confirmation).
- Business information you share to evaluate funding options — business name, type, time in business, revenue range, and funding needs.
- Call and appointment details created when you call our AI receptionist or book a callback.
- Website/usage data such as device and analytics information if you visit our site or click one of our ads.
How we use your information
- To respond to your inquiry, schedule callbacks, and communicate with you.
- To evaluate and present potential funding options and, with your inquiry, submit applications to lending partners on your behalf.
- To send transactional messages such as appointment confirmations (see SMS section below).
- To operate, improve, and secure our services and comply with law.
Meta ad-spend protection service
If you use or inquire about our Meta ad-spend protection service, we collect and use the following in addition to the information described above:
- Customer contact and account data: name, business name, email, phone number, and billing details needed to set up and administer your service.
- Connected advertising account data: when you authorize the connection of your Meta ad account, we access account, campaign, ad set, spend, and performance data solely to monitor performance, carry out optimization actions, and report activity and estimated protected spend to you.
- Automated optimization activity: records of actions taken on your account (such as pausing or reducing spend) and the criteria that triggered them.
- Payment information: payment card information is processed by Stripe. RHG Solutions LLC does not directly store full payment card numbers on its servers.
We use connected ad account data only to provide the service to you, and we do not sell it. Our Services use Technology Providers, including Halcrus and its affiliated entities (collectively, “Technology Providers”), who may process authorized advertising information and related operational data to deliver the Services.
Artificial Intelligence Processing
We use AI-powered functionality to analyze advertising information and support automated optimization. We use OpenAI's API through an API account maintained by our business. Authorized information may be transmitted to OpenAI to perform relevant analysis.
How we share information
- Lending partners: To pursue funding you request, we share the business and contact information you provide with third-party lenders.
- Service providers: Vendors assisting in operating our Services (e.g., Halcrus, Meta, OpenAI, Stripe, Cloudflare) may process information on our behalf subject to their own terms and privacy policies.
- Legal: We may disclose information to comply with law, to investigate security incidents, to enforce legal rights, or in connection with legitimate business transactions.
RHG Solutions LLC does not sell customer personal information.
Data retention & security
We retain information based on the purpose of processing, including for service operations, billing records, security, fraud prevention, dispute resolution, and legal compliance. Information is deleted or de-identified when no longer necessary for these purposes. We implement reasonable technical and administrative safeguards to protect information against unauthorized access, loss, misuse, or disclosure.
International Data Processing
Information may be processed in jurisdictions where we or our authorized service providers operate, including the United States.
Your choices
You may request access to, correction of, or deletion of your information depending on applicable law. Contact us using the details below.
Children
Our services are intended for business owners and are not directed to individuals under 18.
Changes
We may update this policy and will revise the effective date above.
Contact
RHG Solutions LLC — Darlington, Pennsylvania
Email: rex@rhgsolutionsllc.com • Phone: (724) 235-8473