Terms of Service
These Terms of Service ("Terms") govern your use of the website, phone line, and services of RHG Solutions LLC ("RHG," "we," "us"). By contacting us, calling (724) 235-8473, submitting a funding inquiry, or using our Meta ad-spend protection service, you agree to be legally bound by these Terms.
Our role — broker, not lender
RHG Solutions LLC is a business funding broker. We help US businesses explore funding options by connecting them with third-party lenders and funding partners. We are not a lender. We do not make credit decisions and do not fund loans directly.
No guarantee of funding
Nothing on our site or communicated by our representatives or automated systems is a promise or guarantee of approval, funding, specific amounts, rates, or terms. All funding decisions, amounts, rates, and terms are determined solely by third-party lenders based on their own criteria. Submitting an inquiry or application does not guarantee funding.
No professional advice
Information we provide is general and for informational purposes only. It is not legal, tax, accounting, or financial advice. You should consult your own advisors before making financial decisions.
Your responsibilities
- Provide accurate, current, and complete information.
- You are responsible for evaluating any offer and its terms before accepting it.
- You represent that you are an authorized decision-maker for the business you inquire on behalf of, and that you are 18 or older.
Meta ad-spend protection service
RHG Solutions LLC offers an advertising optimization service for businesses running campaigns on Meta platforms (details). These terms apply to that service in addition to the rest of these Terms.
- Service Description: We provide automated advertising optimization technology designed to analyze advertising performance and identify expenditure that automated systems determine may be inefficient.
- Package Settings: Meta Ad Spend Protection — 10% performance fee of calculated protected advertising spend; up to 10 advertising accounts; 3-day learning period; daily billing based on previous day's calculated protected advertising spend; self-service onboarding.
- Calculation of Protected Spend: Protected spend is calculated using the remaining daily advertising budget when an ad set is stopped. This is an estimate of potentially prevented expenditure, not a guarantee of net savings, recovered money, or specific advertising outcomes.
- Authorization for Automated Actions: You expressly authorize RHG Solutions LLC and our Technology Providers (including Halcrus and SuperX Labs LLC) to access your advertising information and perform automated optimization actions on your behalf, such as pausing or disabling campaigns, ad sets, or individual advertisements. These actions may occur without separate human review and may reduce advertising delivery, conversions, leads, sales, revenue, or profitability.
- Customer Responsibility: You remain responsible for monitoring your advertising accounts, budgets, campaigns, and business outcomes.
- No Guarantees: We do not guarantee advertising savings, improved performance, increased profitability, increased revenue, leads, or conversions.
- Fees and Billing: You authorize daily charges of 10% of calculated protected advertising spend to the payment method on file through our connected Stripe account. RHG Solutions LLC does not directly store full payment card numbers.
- Cancellation: You may cancel at any time without a cancellation penalty. Fees for protected spend calculated before the effective cancellation remain payable.
- Refunds: We do not provide automatic refunds for properly calculated service fees. Refunds are provided only for verified billing errors, applicable contractual rights, or where required by law. Report billing errors within 30 days.
- Third-Party Platforms: We are not responsible for failures or interruptions caused by third-party platforms. RHG Solutions LLC is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.
Technology Providers and Protected Parties
Our Services use technology supplied by independent third-party providers, including Halcrus and its affiliated entities (collectively, the "Technology Providers"). Halcrus and its affiliates are "Technology Protected Parties" and are intended third-party beneficiaries of the protective provisions in these Terms, including risk acknowledgments, warranty disclaimers, releases, limitations of liability, and indemnification.
Third-party lenders and services
When you request funding, we may share your information with lending partners as described in our Privacy Policy. We are not responsible for the products, decisions, terms, or conduct of any third-party lender.
Communications consent
By providing your phone number, you consent to be contacted by RHG at that number regarding your inquiry. If you request and provide a mobile number for a text confirmation, you consent to a one-time transactional SMS; reply STOP to opt out. See our Privacy Policy.
Limitation of liability
To the maximum extent permitted by law, RHG Solutions LLC and the Technology Protected Parties shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages. Our aggregate liability, and the aggregate liability of the Technology Protected Parties, shall not exceed the total fees actually paid by you to us during the three months immediately preceding the event giving rise to the claim.
Governing law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-laws principles. Disputes shall be brought before the courts located in Beaver County, Pennsylvania, subject to applicable jurisdictional requirements.
Changes
We may update these Terms and will revise the effective date above. Continued use after changes constitutes acceptance.
Contact
RHG Solutions LLC — Darlington, Pennsylvania
Email: rex@rhgsolutionsllc.com • Phone: (724) 235-8473